1. Booking Confirmation: Your booking is considered confirmed once full payment has been received and a confirmation email has been sent to the email address provided at the time of booking.

2. Cruise Duration: The cruise duration begins at the agreed-upon start time and ends at the agreed-upon end time. Any extension of the cruise duration must be approved by Cyclades Charters and may be subject to additional charges.

3. Guest Requirements: All guests must be at least 18 years of age unless accompanied by a responsible adult. Guests are responsible for ensuring that they comply with all safety instructions provided by Cyclades Charters.

4. Safety Briefing: Prior to departure, guests will receive a safety briefing from a member of our team, covering important safety information, emergency procedures, and onboard regulations. Guests are required to follow all safety instructions provided.

5. Captain Responsibilities: The captain of the vessel, either appointed by Cyclades Charters or designated by the guest, is responsible for the safe operation of the boat and the well-being of all passengers onboard. Cyclades Charters reserves the right to refuse rental to any individual who does not meet the required qualifications.

6. Insurance: Our boats are insured for third-party liability. However, guests are responsible for any damage to the boat or its equipment caused by negligence, misuse, or failure to comply with safety instructions.

7. Cancellation Policy: Cancellations made at least 14 days prior to the scheduled departure time will receive a full refund. Cancellations made within 14 days of the scheduled departure time are non-refundable.

8. Weather Conditions: In the event of adverse weather conditions or unforeseen circumstances that may affect the safety of the cruise, Cyclades Charters reserves the right to cancel or reschedule the booking. In such cases, guests will be offered the option to reschedule their cruise.

9. Liability Waiver: By participating in our cruise, guests agree to release Cyclades Charters from any liability for personal injury, loss, or damage to personal property incurred during the cruise.

10. Legal Jurisdiction: These terms and conditions are governed by the laws of Greece. Any disputes arising from the cruise agreement will be resolved through arbitration in accordance with Greek law.

By proceeding with the booking, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

If you have any questions or require further clarification, please don't hesitate to contact us.

PERSONAL DATA

Data We Collect

Online reservation procedure

Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.

Data given automatically

There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.

Data given from other sources

Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.

Data we share with others

We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.